Refund policy

WE STAND BEHIND OUR PRODUCTS. IF YOU HAVE A PROBLEM, PLEASE LET US KNOW.  

UCO WARRANTY

All products are fully warrantied to the original owner against manufacturer's defects in materials and workmanship for 1 year, unless otherwise stated on the product page on this site. They are sold with a 30 day money back guarantee from date of shipment.

PRODUCT RETURNS

If you're not satisfied with the goods you’ve purchased through the UCO Gear UK website, you can return or exchange your goods within 30 days of purchase. All you have to do is fill out the form on our returns page.

Please be advised that items purchased from a 3rd party retailer must be returned directly to them and are subject to their own return policies. 

UCO's UK webstore is operated by our UK Distributor, Dalesman International Ltd. - all returns will be handled by their offices.  

If you are a UK retailer who sells UCO products and you need to discuss a return, please contact Dalesman - www.dalesman.uk.com

For more information please visit our returns page.  

ORDER CANCELLATIONS

To cancel an order not yet shipped contact us by phone at 01772 453918 or Email info@ucogear.co.uk.  Please include the original Order Number issued at time of purchase.